Parents' Evenings

School Cloud:  https://sppchs.schoolcloud.co.uk

We are pleased to introduce School Cloud, an easy to use booking system which allows us to host our Parents' and Carers' Evening remotely, over video call.

We will notify you via email when a Parents' Evening is due (see list below) as well as when the booking system will open and close  Once you are ready to make an appointment, you simply log in by visiting    
https://sppchs.schoolcloud.co.uk  and entering your contact details and child's name and date of birth.  We have attached a guide which should support you in the process.

It is important, when you log in, that you use the same email address to which you receive our email communications, and when entering your child’s name, you use their ‘preferred name’. 

If you have any issues or questions regarding this process please contact the school or email admin@saintspeterandpaul.halton.sch.uk

Parents' Evenings/Progress Days

Parents’ Guide for Booking Appointments

	Step 1:  Login Fill out the details on the page then click the 'Log In' button. A confirmation of your appointments will be sent to the email address you provide.  Make sure this is the same emails address the school uses to communicate with you.
	Step 2:  Select Parents' Evening Click on the date you wish to book. Unable to make all of the dates listed?  Click 'I'm unable to attend'.
	Step 3:  Select Booking Mode Choose 'Automatic' if you'd like the system to suggest the shortest possible appointment schedule based on the times you're available to attend.  To pick the times to book with each teacher, choose 'Manuel'.  The press 'Next'. We recommend choosing the automatic booking mode when browsing on a mobile device.
	Step 4:  Choose Teachers If you choose the automatic booking mode, drag the sliders at the top of the screen to indicate the earliest and latest you can attend. Select the teacher you'd like to book appointments with.  A green tick indicated they're selected.  To de-select, click on their name.
	Step 5a (Automatic):  Book Appointments If you chose the automatic booking mode, you'll see provisional appointments which are held for 2 minutes.  To keep them, choose 'Accept' at the bottom left. If it wasn't possible to book every selected teacher during the times you were able to attend, you can either adjust the teachers you wish to meet with and try again, or switch to manual booking mode (Step 5b).
	Step 5b (Manual): Booking Appointments Click any of the green cells to make an appointment.  Blue cells signify where you already have an appointment.  Grey cells are unavailable. To change an appointment, delete the original by hovering the blue box and clicking 'Delete'.  Then choose an alternative time. You can optionally leave a message for the teacher to say what you'd like to discuss, or raise anything beforehand. Once you're finished booking all appointments, at the top of the page in the alert box, press 'click here' to finish the booking process.
	Step 6: Finished All your bookings now appear on the 'My Bookings' page.  An email confirmation has been sent and you can also print appointments by pressing 'Print'.  Click 'Subscribe to Calendar' to add these and any future booking to your calendar. To change your appointments, click on 'Amend Bookings'.

Prior to Parents Evening Video Call

How to make video calls you need to have as minimum:

• a device with a microphone and speaker/headphones
  
  
• a compatible up-to-date web browser:
  
  iPhone/iPad: Safari Note: there is a known issue joining video calls using iOS 14.2.  Please check your device does not run iOS 14.2, or use an alternate device.
  
  Android: Chrome or Firefox
  
  Windows: Chrome, Firefox or Microsoft Edge
  
  Mac: Safari, Chrome or Firefox
  
  Linux: Chrome or Firefox
  
  

• Using your smartphone for video appointments. If you don't have a smartphone with a front-facing camera, use a laptop or computer with a webcam.
  
  
• Using a headset (or earphones with a microphone) to reduce echo.
  
  

How to attend Video Parents' Evening

School Cloud:  https://sppchs.schoolcloud.co.uk

1. Log in to School Cloud  https://sppchs.schoolcloud.co.uk  and go to the Evening

On the day of the video appointments (or before, if you want to test your camera and microphone) login to Parents Evening (School Cloud:  https://sppchs.schoolcloud.co.uk), or click the login link from the bottom of the email confirmation you will have received.  

Once logged in you will see a notice that you have upcoming video appointments and under this the details of the event, along with a Join Video Appointments button. 

Press the button to join your appointment on the day - or to test your camera/microphone at any time.

2. Check Audio and Video

When you click 'Join Video Appointments' the Check Audio and Video screen will be displayed. You may at this point be asked if you wish to allow access to your camera/microphone, in which case please click 'yes'.

From here you can turn on or off your microphone and camera, change which devices are being used for the call, and check your microphone and speakers. Once you are happy, click 'Proceed to Video Call'.

3. The Video Call

On this screen you can see the following, when in a call:

• At the top left the teacher name (and subject details) for the current and next appointment
  
• At the top right a countdown to the start of the appointment.
  
• At the bottom the controls for the microphone and camera.
  
• When another person is available these also show a pick up button to start the call
  
• and a hang up button to leave the call. In the middle, when your appointment is due to start, the Start Appointment button.
  
  

4. Making a call

Click the 'Start Appointment' button. You will see yourself in the bottom right corner of the screen (unless you have no camera, or have chosen to turn it off). If the teacher has not yet joined you will see a notice to that effect in the centre of the screen.

When a teacher joins a call you will see them in the main part of the screen - or hear them, if they have no camera (or have turned it off) - and can start your discussion with them.

You will also see the remaining time for the appointment counting down in a blue bar at the top of the screen, which will turn red when the last 10 seconds begin.

If anyone loses access to the system for some reason during the call, they can log in again and click 'Start Appointment' on the video call screen. As long as the other person is still in the call this will let you continue with the appointment.

When the countdown in the blue bar stops the appointment time is over and the call will automatically end.

Note: that if you or the teacher are late, or leave and re-join the call, it does not reset the timer.  The appointment will always end at the scheduled time.

5. Follow on calls

If you have a consecutive appointment scheduled the screen will display a Start Next Appointment button. When you are ready to proceed, click on it.

Note: that if you delay starting a call it does not extend the duration for that appointment. The appointment will always end at the scheduled times.

If you do not have a consecutive appointment, but you have not completed your final scheduled appointment you will see a countdown telling you how long until the start of your next appointment. 

Once your final appointment for the evening is complete you will see a message advising you of this.

School Cloud - Video Appointment Guide.pdf

Video Appointments Troubleshooting Issues

Useful video on how to attend your video appointments (go to 4mins 15 sec)  https://vimeo.com/473882995